Arranged Tour Terms and Conditions

（This outline of tour conditions represents part of the terms of transaction stipulated in Article 12-4 of the Travel Agency Law）

In the case that the Company undertakes the travel arrangements as requested by the Traveler, with the exception of the travel itinerary (course schedule) and travel estimate sheet (quote), the terms and conditions are as follows.

This document explaining the terms and conditions becomes binding once the contract is complete.

1. Arranged tour Contract
   An "Arranged Tour Contract" is a contract under which the Company, commissioned by the Traveler, undertakes to make arrangements so that the Traveler can receive travel services.
2. Travel Type
   As stated in these General Terms and Conditions, "Domestic Travel" means travel only within Japan and "Overseas Travel" means travel other than Domestic Travel.
3. Application for Contract
   Travelers who are participating on the same group travel tour together (hereinafter Participants) must designated a responsible representative (hereinafter the Person Responsible for Contract) at the time of application. It shall be deemed that the Person Responsible for Contract has all power of agency concerning the conclusion of an Arranged Tour Contract for the Travelers constituting the party/group concerned, and the Company will conduct the transactions concerning the travel business in connection with the said party/group. Once the Arranged Tour Application Form has been completed in full, payment of the application fee must be made by the Person Liable/Responsible for the Contract. The total application fee amount is indicated on the travel estimate sheet.
4. Time of Entry into Effect of a Contract
   An Arranged Tour Contract enters into effect when the Company has been agreed to and signed and has received the application fee. There may be a case in which an Arranged Tour Contract has been signed with the Person Responsible for Contract, whatever the Company may agree to sign an Arranged Tour Contract without receiving the application fee. If an Arranged Tour Contract is signed without receiving the application fee, the Company shall issue to the Person Responsible for Contract a document containing an entry to that effect, and the Arranged Tour Contract shall enter into effect at the time when the Company has issued the said document.
5. Travel fees
   The traveler must pay the charges to which the Company pays transportation/accommodation facilities, etc., the appropriate including fares, accommodation charges, etc., and the prescribed travel business handling charge of the Company in order for the Company to make arrangements for Travel Services.
   • (1) A Travel Fee is a charge of which the Company pays to transportation/accommodation facilities, etc., such as fares, accommodation charges, etc., and the prescribed travel business handling charge of the Company in order for the Company to make arrangements for Travel Services. Travel fees as well as the total amount of other costs pertaining to the travel plans (hereinafter called Other Travel Fees) and its breakdown is indicated in the travel estimate sheet (quote).
   • (2) The receipt of travel handing charges is recognized by Japanese Travel Agency Laws and the charges of the Company are posted at each branch (sales office) according to the provision of those laws. In addition, a list of travel handling charges will be given to the Traveler upon request. Even if for the reason that the transportation and accommodation facilities, etc. as requested by the Traveler exceeds the maximum capacity, payment of the travel handling charges must be made by the Traveler.
6. Handling Charges
   The following handling charges are included in the rates.
   (By per person, per night, tax not included)
   Accommodation cost of JPY 5,000 and under is JPY 500.
   Accommodation cost between JPY 5,001 to JPY 7,000 is JPY 700.
   Accommodation cost between JPY 7,001 to JPY 10,000 is JPY 800.
   Accommodation cost between JPY 10,001 to JPY 20,000 is JPY 1,200.
   Accommodation cost between JPY 20,001 to JPY 30,000 is JPY 2,200.
   Accommodation cost between JPY 30,001 to JPY 40,000 is JPY 2,500.
   Accommodation cost of JPY 40,001 and over is JPY 3,000.
7. Payment Procedures and Time Period for Travel Fees
   In general, the travel fees must be paid in full by the preceding day of the departure date. In the case that the procedure and time period for payment differs from this, it will be indicated in detail on the Contract and other related documents.
8. A change of Travel Fees
   If fluctuation in the Travel Fees has occurred prior to the commencement of the tour due to a revision of a fare/charge of the transportation/accommodation facilities, etc., due to the exchange rate or any other cause, the Company can change the Travel Fees concerned.
9. Change in Contract Contents
   Services and other contents of the Arranged Tour Contract. In this case, the Company will comply with the Traveler's request to a reasonable and practical extent.
10. Voluntary Cancellation by the Traveler
    The Traveler may cancel the Arranged Tour Contract in whole or in part at any time. If the Arranged Tour Contract has been canceled, the Traveler must, in addition to bearing the cost which has already been paid, or pay in the future to the following.
    • (1) Travel Services already received by the Traveler.
    • (2) Cancellation fee, the penalty, etc., for the Travel Services not yet received
    • (3) Fees for procedures for making a cancellation and Handling Charges.
11. Completion of Obligations Concerning Arrangements
    When the Company has made arrangements for Travel Services with the good manager's duty of due care, the performance of the Company's obligations based on the Arranged Tour Contract is deemed completed.
12. Responsibility of the Company
    • (1) The Traveler may cancel the Arranged Tour Contract if it has become impossible to make arrangements for Travel Services due to causes attributable to the Company. If the Arranged Tour Contract has been canceled, the Company shall refund the Traveler the Travel Fee already received, excluding the cost which has already been paid or which must be paid in the future for transportation/accommodation facilities, etc., as a consideration for the Travel Services already received by the Traveler. The se provisions in the preceding Paragraph do not prevent the Traveler from making a claim against the Company for damages.
    • (2) In performing an Arranged Tour Contract, if the Company or the agent with whom the Company has had assigned in making arrangements has caused damage to a Traveler intentionally or by negligence, the Company shall be responsible for compensating the damage, provided that the Company is notified within 2 years of the day following the date of occurrence of such an incident. Notwithstanding the preceding Paragraph, for the damage caused to baggage, the Company shall compensate within the limits of 150,000 yen per Traveler (except in a case where the damage was due to intention or gross negligence on the part of the Company), provided that the Company has been notified of the damage within 14 days in case of Domestic Travel, or within 21 days in case of Overseas Travel, from the day following the date of occurrence of such damage.
13. Responsibility of the Traveler
    If the Company incurs any damage caused by a Traveler intentionally or by negligence, the Traveler must compensate for the damage.
14. Compliance of the Terms and Conditions of Travel Contracts
    Any items not indicated on this Terms and Conditions document will be stipulated in the Company's Terms and Conditions of Travel Contracts.