Q&A (Payment)

Payment

Can I pay by credit card?

All reservations require a credit card payment, and they are processed immediately when you completed the reservation.

What do you mean by "tax"?

In addition to 8% consumption tax, there is bathing tax in case of a hot spring resort (JPY100-200) upon payment. In case of a hotel or ryokan in Tokyo and Osaka, you may have to pay accommodation tax(JPY100-300). All taxes are inlcluded in your reservation.

May I make a reservation for someone else even if I am not the one staying?

Yes, please make sure to put the name of the person staying in the reservation name. If the payment is made with a credit card in your name and not the person staying, please put your name in the "Creditcard holders full name" box.

May I use my debit card for a reservation?

We are unable to use debit cards for reservations.

How do I pay for additional expenses such as parking, phone calls, room service, etc.?

Additional expenses, or incidental charges, must paid directly to the hotel or ryokan upon checkout.

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